Koichi Suzuki

DX Consulting Co., Ltd.

IT Service Management 1st Department / General Manager

  • INT

Speaker introduction

2002 - Present
DX Consulting Co.,Ltd. (Previously named Fess Co., Ltd. ) Tokyo
IT Engineer
- Operate open systems of financial and distribution sectors in data centers
- Engaged in system operational work such as operational design, management, and solutions associated with system migration.
- Manage quality improvement of system operation and maintenance such as quality control/business improvement of system operation based on ITSM at a major logistics system company.
- Handle IT service management process design, customer business analysis / improvement, support for the introduction of system / security operational products.

    [Main business results]
  • ・ Introduction of integrated monitoring system (monitoring / automatic isolation / ticket management)
  • ・ Design and operation of IT service management process
  • ・ Process improvement of system operation work
  • ・ System audit
  • ・ ITSM, security package product introduction support
  • ・ Extensive IT service management support